Primary Care

Primary Care
The Emergency First Response Primary & Secondary Care (First Aid) course, approved by the Dubai Corporation of Ambulance Services (DCAS), is designed for individuals, businesses, schools, and organizations seeking essential life-saving skills. Covering both Primary and Secondary Care, the course includes CPR, choking management, bleeding control, shock and spinal injury management, illness and injury assessment, and AED use. Participants will undergo 10 hours of training, including written and practical assessments, with a passing score of 75% required. Upon successful completion, they receive a First Aid Certificate and Wallet Card, valid for 2 years and accredited by Emergency First Response.
Who Should Take This Course?
Hotels, companies, schools, or individuals who require Primary and Secondary Care qualification approved by the Dubai Corporation of Ambulance Services (DCAS) can enroll in this course. The Emergency First Response Primary & Secondary Care (First Aid) training equips participants with essential life-saving skills.
What Will You Learn?
Knowledge Development
Participants will gain an understanding of the basic principles of Primary and Secondary Care through independent study or classroom learning. The course also familiarizes learners with their roles and responsibilities in emergency situations.
Primary & Secondary Care Course Skills
Primary Care Skills
- Scene Assessment
- Barrier Use
- Primary Assessment
- CPR – Chest Compressions
- CPR – Chest Compressions Combined with Rescue Breathing
- Serious Bleeding Management
- Shock Management
- Spinal Injury Management
- Conscious/Unconscious Choking (Adult)
Optional Skills
- AED (Automated External Defibrillator) Use
- Emergency Oxygen Use Orientation
Secondary Care Skills
- Injury Assessment
- Illness Assessment
- Bandaging
- Splinting for Dislocations and Fractures
Emergency Situations Covered
This course provides first aid treatment references for various emergencies, including:
- Medical Conditions: Allergic Reactions (incl. anaphylaxis), Asthma, Diabetic Problems, Seizures, Stroke, Heart Attack
- Injuries & Trauma: Burns, Chemical Burns, Electrical Injuries, Eye Injuries, Dislocations, Fractures, Sprains, Strains, Bruises, Cuts, Dental Injuries
- Environmental Hazards: Hypothermia, Frostbite, Heat Exhaustion, Heatstroke
- Animal & Insect Bites: Snake Bites, Spider Bites, Insect Stings, Jellyfish Stings, Octopus Bites, Fish Spine Injuries, Venomous Bites and Stings
- Choking & CPR: Adult, Child, and Infant CPR, Choking Management
- Poisoning: Various types of poisoning and their management
- First Aid Kit Assembly: Understanding essential supplies
Course Duration
Total duration: 10 hours

Assessment
Written Examination
- Mandatory for all candidates
- Exam formats may include multiple-choice questions, fill-in-the-blanks, and short essays
- Oral examination available if the exam material is not in a language the candidate understands
- Passing score: 75%
Practical Examination
- Emergency scenario practice allows participants to apply their skills in realistic situations
- Participants must evaluate the scene, recall critical steps, and take appropriate action
Certificate & Validity
Successful participants will receive:
- First Aid Certificate (EFR – Primary Care (CPR) & Secondary Care 1st Aid w/AED)
- Wallet Card approved by Dubai Ambulance Centre Services and accredited by Emergency First Response
- Validity: 2 years
